Frequently Asked Questions
Where is Summit Sustainable Goods located?
We don't have a brick-and-mortar location yet. You can make purchases online and we'll ship or deliver straight to you.
What is zero waste? Why does it matter?
To simplify, zero waste is about eliminating the need for trash. Some people who live zero waste lifestyles are able to limit their trash (anything that's thrown into landfill instead of reduced, reused, recycled or composted) to a small mason jar for an entire year! For most of us, zero waste means making small changes here and there to live a more environmentally friendly life. It means choosing to refuse what's not necessary, reduce our consumption, reuse products and recycle and compost responsibly to prevent adding to landfill usage.
What if I'm not satisfied with my products?
We've got you covered! If you're not loving your new sustainable products, simply email firstname.lastname@example.org and we'll determine our next steps to keep you happy and finding products that fit your life.
What about the packaging that comes with my order?
We realize that packaging is sometimes just part of the deal when shipping and safely transporting products to you. So we've gone extra lengths to make sure what we use is as eco-friendly as it can be. From reusing pre-loved packaging to choosing packaging from companies such as EcoEnclose that put an emphasis on environmentally-friendly packing materials, we're conscientious throughout our entire process.
What precautions are you taking due to COVID-19?
The health and safety of our customers is our top priority! COVID-19 presents some challenges in the zero waste world, but we are making sure to live into our values while also ensuring community health.